The Connect™ Platform includes our full range of technology and products which underpin the services we offer to clients to effectively manage their customer communications, ensuring our clients build a great customer experience.
The platform contains four distinct product ranges:
Data & Analytics:
Cultivate, nurture and use data to your best advantage. Building strategy, identifying prospects, understanding customers and giving the best brand experience to maximise sales, retention and profitability.
Building efficiency into marketing campaign management, delivering effective communications by digital and print channels that have impact and get results.
Customer Communication Management (CCM):
Information Design to transform your content, template build and rationalisation, document composition, automation of workflow and delivery across multiple channels.
Enterprise Content Management (ECM):
An end-to-end traditional and digital ECM solution; everything from designing form solutions, through to classification, extraction, transfer and storage of customer content.