The Connect™ Platform

Explore our full range of technology & products which underpin our services

The Connect™ Platform includes our full range of technology and products which underpin the services we offer to clients to effectively manage their customer communications, ensuring our clients build a great customer experience.

The platform contains four distinct product ranges:

Data & Analytics:

Cultivate, nurture and use data to your best advantage. Building strategy, identifying prospects, understanding customers and giving the best brand experience to maximise sales, retention and profitability.

Marketing Services:

Building efficiency into marketing campaign management, delivering effective communications by digital and print channels that have impact and get results. 

Customer Communication Management (CCM):

Information Design to transform your content, template build and rationalisation, document composition, automation of workflow and delivery across multiple channels.

Enterprise Content Management (ECM):

An end-to-end traditional and digital ECM solution; everything from designing form solutions, through to classification, extraction, transfer and storage of customer content.

To explore our full range of technology and products which underpin the services we offer with our interactive PDF.



Great customer experience relies on the ability to communicate with customers in the format and channel that’s right for them.


The ability to access and optimise customer communication documents is key to success.


The way your business manages inbound customer communications is vital to providing a seamless customer experience.