Click here for decision in Communisis Plc v The Tall Group of Companies Ltd & Ors[2020] EWHC 3089 (IPEC) (17 November 2020)
Personalised video is no gimmick. It’s a powerful, must-have CX tool with big business benefits. It lets you produce highly relevant communications for every customer, simplify complex information, individualise sales and support, and provide a positive experience at all crucial touchpoints.