for attending Customer Communications in 2021
We are living in an era of unprecedented change. The communication landscape is changing at enormous speed. To stand still is to get left behind.
As a business partnering with clients in almost every sector including Financial Services, Leisure, FMCG, Retail and Government, we see and experience these challenges every day. The pace of change is only going to accelerate.
/ How are organisations rising to these challenges?
/ What barriers and opportunities do they see?
On the 18 May, Communisis contributed to the debate with our own research and insight. Our conference was held at OXO2 (The OXO Tower), where we were joined by guest speakers from leading global brands and market analysts to consider these challenges and suggest how brands should prepare to stay ahead.
DAVE COPLIN /
Author and Technology Visionary
THE RISE OF THE HUMANS: DELIVERING VALUE IN A CONNECTED WORLD
CILLA SNOWBALL /
Group Chairman and Group CEO, AMV BBDO
HOW BRANDS ARE GETTING CUSTOMER EXPERIENCE RIGHT
THOMAS COLLINS /
GDPR - WHAT IT MEANS TO YOU?
JAMES MILLS /
Global Director, Perfect Store at Mars Petcare
EVERYTHING'S CHANGED? NOTHING'S CHANGED!
DAVID MURDIN /
Chief Operating Officer, Whitbread
EVOLVING BRANDS TO MEET NEW CONSUMER NEEDS
FIONA SCOTT AND NICK CHIARELLI /
PSONA and Foresight Factory
ARE BRANDS BEHAVING LIKE PSYCHOPATHS?
DESMOND KIERNAN /
Research Director, Hall & Partners
THE HUMAN HEART OF BRAND EXPERIENCE