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Multinational bank

Multinational bank

Improving speed-to-market to remain competitive

The competition for consumer credit is hotter than ever with banks, store cards and even supermarkets all fighting for new acquisitions, balance transfers and transfers to bank.

To remain market leading it is vital to offer the most competitive rate and interest free period, with the greatest flexibility to suit individual consumers. This means making decisions on the most appropriate offers later than the competition, without compromising the timing of the communications.

We invested £3m on state-of-the-art enclosing machinery for our Leeds and Copley factories and re-engineered the end-to-end process for producing the two most significant direct mail campaigns, Acquisitions & Balance Transfers, enabling us to produce these campaigns 5 days faster whilst reducing cost per pack.

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