Home Output Solutions Transactional Documents Outsourced Statement and Billing

Unlock the value in your statement and billing processes.

We will find the most secure, effective and efficient way to produce your statements and bills so that you can concentrate on the most profitable part of your business.

We understand that the production of transactional documents is the most important process you could outsource. You need absolute accuracy, the ability to securely manage high volume statement and billing production and mailing, and the assurance that your customers will receive the right documents at the right time.
That’s what we deliver.

Your entire statement and billing process can be transformed, making it much more robust and efficient, which will speed up your time to market, improve your customers experience, reduce wastage and save you money.

Your documents can be created in a leading purpose built facility that has a totally reliable systematic approach with precise measurements and expert teams that work tirelessly to find the most effective way of producing your statements and bills.
You can then concentrate on your core activities, with the knowledge that your customers vital documents are in the safest hands.

We will expertly handle every stage of your statement and billing process:

Data - securely managing your customers vital, confidential information
Document Composition - create better documents that improve your customers experience and save you money
Document production - our leading purpose built facility has the latest technologies to produce your statements and bills accurately and efficiently
Mailing - you can benefit from significant cost savings on mailing services as we leverage our scale and experience to get you the best prices.

Unlock the value of your statement and billing processes:

Streamline your processes, from data handling to printing to mailing and distribution, all under one roof. Not only does this save you money but it makes your processes more secure and increases your speed to market.
Access leading data and production technologies and capabilities to make your transactional documents more accurate and more efficient. We invest heavily to make sure we have the best equipment available in the market, which means you can eliminate the risk associated with ageing plants and machinery.
Rely on experts to find innovative solutions to make your transactional documents communicate with your customers in more dynamic ways. Transpromo transforms your bills and statements into powerful marketing opportunities.
You can take advantage of our expert teams to transform your statement and billing process, but if you want to keep your own staff members then you can reassign them through our established TUPE process.
There will be no disruption to service when you transfer your statement and billing processes; our seamless integration and established change management programme will make sure of that. As one Client said, “Our customers didn’t notice a difference at all”.

Our accreditations

As you’d expect we have the right accreditations for the job;

Information Security: ISO 27001
Security Print: C&CCC - STANDARD 55
Quality: ISO 9001
Sourcing: CIPS Certificate
Environmental: ISO 14001, FSC and PEFC

Want to know anything else about outsourcing your statement and billing to Communisis? Just click here.

How do you get significant cost savings?

By streamlining your processes.
Everyone saves money when everything’s together, that’s just common sense; if there’s less transport needed and fewer people involved, there will be less cost.
By benefiting from our global buying power.
Our scale allows us to purchase raw materials in large quantities so we get better prices, which means we can pass the savings benefit onto you.
Eliminating overhead costs that provide no ROI.
Why pay for unoccupied resources, staff expenses or invest in equipment that only goes down in value; that’s all taken care of by us.

Proven successes

We have already transformed some of the UK’s biggest banks and utilities companies statement and billing processes, saving them millions of pounds in the process,

82% increase in satisfied customers
When an international bank wanted to streamline their statement output, we got to work and consolidated their multiple statement types into a single statement mail-out. Our efforts saw a 60% decrease in customer helpline calls and an 82% increase in customer satisfaction.